Case No. 1:11-cv-01560, assigned to Hon. Ellen S. Huvelle

25 pages.

CLICK ON THE LINK BELOW TO DOWNLOAD THE COMPLIANT IN PDF FORMAT (about 1 MB)

ATT_Tmobile_Complaint

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AT&T has entered into a contract with Motel 6 to provide managed Internet services. It’s likely what the PR-speak (below) actually means is that AT&T will provide connectivity to the hotels so that their management and reservations systems will all be online and connected by to HQ. Since the hotels will be connected anyway, by charging guests for WiFi access, Motel 6 will recoup a portion or all of its AT&T data costs. Pricing has not yet been announced.

Tom Bodett would be proud.

AT&T Enables Wi-Fi Connectivity at More than 600 U.S. Hotels for Motel 6

Dallas, Texas, June 25, 2008

AT&T Inc. (NYSE:T) today announced a $9 million contract with Accor North America (NA) and its Motel 6 brand, one of North America’s leading hotel companies and a subsidiary of Accor Worldwide. Under the three-year agreement, AT&T will provide Managed Internet Service (MIS) and firewall and router implementation services. The new services enable hotel guests to have Wi-Fi connectivity at a low price.

Through its leading nationwide economy lodging brands, Motel 6 and Studio 6, Accor NA aims to provide a premier customer experience at a low price. In an effort to provide what its guests want, Accor NA explored how to improve its services and respond to the needs of its guests.

“AT&T’s network upgrade enabled us to provide new and enhanced capabilities for our hotels, including our e-procurement system performance, e-learning tools and guest services such as Wi-Fi,” said Adrian M. Butler, vice president of Telecommunications and Support Service at Accor North America. “In less than five months, AT&T worked diligently to complete the implementation on time so that we are ready for the busy summer travel season.”

Recently, Accor NA reinvented the economy lodging experience with the announcement of the Motel 6 “Phoenix” prototype. Features in the entertainment unit include a cubby for personal items and a multimedia panel allowing guests to plug in their MP3 players, CD players and laptop computers — this feature allows guests to listen to their favorite tunes or use the flat-screen TV as their computer monitor while enjoying Wi-Fi Internet access in their room.

AT&T MIS provides high speed dedicated access with world-class reliability, optimal performance, scalability and security features. AT&T MIS provides managed, state-of-the-art hardware and software, smart routing capability and continuous performance monitoring of Internet Protocol (IP) services on AT&T’s world-class OC-192/OC-48 IP backbone. MIS also provides the flexibility to pave the way for future services over IP.

The AT&T network is highly scalable, offering Accor NA the flexibility to customize its network services to expand and increase to higher levels of bandwidth. In addition to network services, AT&T provides Accor NA with a full suite of voice and Internet access services.

The post We’ll Leave the Lights On For You, but WiFi Will Cost appeared first on Dr. Jonathan L. Kramer on Wireless Siting & Law.

It’s interesting to note that AT&T will give its broadband and U-Verse customers free access at any WiFi-equipped Starbucks, but that’s apparently not true for AT&T’s wireless customers.

AT&T will also provide a flat rate access to its business class customer as part of the deal, and Starbuck’s 100,000 “Partners” (huh?) will get free access at company-owned stores.

Starbucks gets what appears to be an AT&T-managed network to the stores.  This will, no doubt, make POS transaction and ordering information immediately available to Seattle HQ.

AT&T’s Press Release:

More Than 12 Million AT&T, Starbucks Customers to Get Free Wi-Fi Access for a Rich In-Store Experience

New Offering Includes Two Hours of Free Wi-Fi Service Per Day for Starbucks Card Holders Beginning this Spring

All 100,000 U.S.-Based Starbucks Partners to Receive Free Wi-Fi at Starbucks Stores

Seattle, Washington, San Antonio, Texas, February 11, 2008

AT&T Inc. (NYSE:T) and Starbucks (NASDAQ:SBUX) today announced plans to deliver AT&T Wi-Fi^SM service at more than 7,000 company-operated Starbucks locations across the United States. The initiative brings together two of the most recognizable global brands to create a powerful and convenient online experience for consumers and business customers. Starbucks and AT&T will offer a mix of free and paid Wi-Fi offerings at Starbucks stores to meet the needs of both frequent and occasional Starbucks Wi-Fi customers.

The initiative further expands the AT&T Wi-Fi network, already the largest in the United States, to more than 17,000 U.S. hot spots and more than 70,000 globally.

Beginning this spring, Starbucks Card holders can enjoy up to two hours of free Wi-Fi service per day at Starbucks locations offering Wi-Fi access, while more than 12 million qualifying AT&T broadband and AT&T U-verse^SM Internet customers will have unlimited free access to the Wi-Fi service. In addition, more than 5 million of AT&T’s remote access services business customers will be able to access Wi-Fi service at Starbucks locations. AT&T will soon extend the benefits of Wi-Fi at Starbucks to its wireless customers.

“People want to stay connected to their world 24/7, and Wi-Fi hot spots, broadband and wireless make that mobility possible,” said Rick Welday, AT&T chief marketing officer, Consumer. “Laptops and smartphones give us the online mobility we crave, and now millions of AT&T and Starbucks customers will get Internet access free from the comfort of their neighborhood Starbucks.”

“This is what our customers have been waiting for — free Starbucks-quality Wi-Fi,” said Chris Bruzzo, chief technology officer, Starbucks Coffee Company. “Through our new partnership with AT&T, we also welcome their millions of current customers who can now come in and enjoy free Wi-Fi as part of their daily Starbucks Experience.”

As an added benefit for the more than 100,000 Starbucks partners in the U.S., all Starbucks partners will receive free AT&T Wi-Fi accounts allowing them to use the network in Starbucks company-operated locations offering Wi-Fi access.

“Our new relationship with AT&T gives us the opportunity to expand and enhance the range of digital entertainment experiences for our customers as well as our partners, including the continued rollout of the iTunes Wi-Fi Music Store at Starbucks,” said Ken Lombard, president, Starbucks Entertainment.

In addition to the free Wi-Fi access for qualifying AT&T customers and any Starbucks Card holder, customers will be able to purchase tiered access to the AT&T Wi-Fi network at Starbucks at attractive price points. For a two-hour period, customers will pay just $3.99 per session. Monthly membership will also be available for $19.99 per month, and will include access to any of AT&T’s 70,000 hot spots in 89 countries around the world.

AT&T business customers who subscribe to remote access services can also enjoy unlimited, flat-rate access plans at any Starbucks location offering Wi-Fi service or at other AT&T Wi-Fi hot spots.

Additionally, AT&T is providing Starbucks an enterprise-class network with increased bandwidth and redundancy. AT&T’s underlying network technologies will enable a wide range of business applications and help Starbucks stores operate more efficiently.

“Delivering networking capabilities to help a world-class company such as Starbucks achieve greater business velocity is what we do,” said Welday. “Our work with Starbucks is collaborative innovation at its finest.”

The availability of AT&T Wi-Fi service at Starbucks will take place on a market-by-market basis with store implementation beginning this spring and completed by the end of the year.

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